About Action

Action is the fastest growing non-food discount in Europe.
We started our business with a small store in Holland in 1993 and today our company has grown into an international retail organization with more than 2,500 stores in 12 countries and almost 80,000 people of 136 nationalities and these numbers are growing every day.
Working for Action means having a solid and financially reliable employer, with a concrete and motivating approach.

Team Lead RE Store Facility I

The Team Lead Store Facility I is part of the (country) Real Estate department and reports directly to the (Country) Construction Manager, with a dotted line to the Group Store Facility Manager. The main focus lies in determining the repair, maintenance, energy and waste strategy in the relevant country and implementing that approach ensuring the right mix of efficiency, cost and quality.

Ensures that store facility, waste and energy management is executed with the right mix of efficiency, cost and quality in the relevant country and manage on a daily basis the internal maintenance team and external parties for executing the technical maintenance.

Areas of Responsibility

Strategic management

• Determine and implement local strategy regarding repair, maintenance, energy and waste and align with the overall strategy provided by the Group Store Facility Manager
• Define yearly budgets and make sure these targets are tracked and realized by the store facility team

Operational Management

• Select/tender service providers and manage them through clear and detailed Service Level Agreements which ensure the level of efficiency, cost and quality expected by Action
• Monitor quality of maintenance service performance improving Store Facility procedures and tools
• Coordinate and control the quantity and quality of work from the service providers and internal team by analysing reports and per performance meetings
• Visit Action buildings where necessary to map the statuses of maintenance at National level
• Draft reports and check quality, costs and time of execution
• Support the Store Facility Coordinators in handling tickets and complexities that he/she cannot resolve independently

People Management

• Clearly steers a team (approximately 2/4 people), takes the lead, gives clear working instructions, plans employees and activities in such a manner that targets are successfully achieved
• Gives direct and constructive feedback about the delivered performance and personal development related to future requirements and priorities

Reporting

• Prepares various (periodic) store facility reports for the (country) Construction Manager, Country Finance Manager and Group Store Facility Manager
• Instructing and inform the internal store facility team through various (provided or created) analyses/reports and challenging external suppliers to improve the service/cost

Expertise

• Make sure that all mandatory services are performed according law and lease contracts

Requirements

Hard skills

• Minimum technical Bachelor’s degree in combination with minimum 5 years of relevant working experience (ideally Engineering or Architecture and GDO/Retail background)
• Local language and English, both verbal and written

Soft skills

• People Manager
• Works effectively with others to achieve common targets
• Strong negotiator
• Is very organised
• Demonstrates a high level of pragmatism